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Frequently Asked Questions

*Cancellation policy:  94% refund (6% is the merchant fee) 60 days prior to arrival.

*Payment Schedule: 50% at the time of booking, and 50% 60 days prior to arrival. 

*Travel Insurance: We offer travel insurance through the homepage on the bottom our website that would protect your entire booking inside that period.

*Early Check In/Late Check Out: Reach out to us as it gets closer to your arrival date to see if we can accommodate your request.

*Peak Season: Maui’s peak season is considered Mid December to Mid April. This coincides with whale season.

Contact us with any other questions.

We look forward to hosting your memories.

Mahalo Nui Loa!

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